Return Policy

Return Policy.

1. The consumer is entitled to art. 27 Consumer law Right to withdraw from a distance contract without giving any reason and without incurring costs, with the exception of the costs referred to in Article 27 of the Consumer Law. 33, Art. 34 Consumer Law.

2. The deadline for withdrawal from a distance contract is 14 days from the moment of delivery of the item, and to meet the deadline, it is enough to send a statement before its expiry.

3. The Consumer may submit a statement of withdrawal from the contract on the form, the model of which is attached as Annex 2 to the Consumer Law, on the form available at the address of the https://tomikadruk.pl/content/8-formularz-odstapienia-od-umowy-pdf or in another form consistent with the Consumer Law.

4. The Seller shall immediately confirm to the Consumer by e-mail (provided at the conclusion of the contract and other if it was provided in the submitted statement) receipt of the statement of withdrawal from the contract.

5. In the event of withdrawal from the contract, the contract is considered void.

6. The Consumer is obliged to return the item to the Seller immediately, but no later than 14 days from the date on which he withdrew from the contract. To meet the deadline, it is enough to send the item back before its expiry.

7. The consumer sends back items that are the subject of the contract, from which he withdrew at his own expense.

8. The consumer shall not bear the costs of supplying digital content that is not recorded on a tangible medium if he has not consented to the performance of the service before the expiry of the withdrawal period or has not been informed about the loss of his right of withdrawal at the time of granting such consent or the entrepreneur has not provided confirmation in accordance with Article. Article 15(a) Article 1 and Article Whereas Article 21 (2) of Regulation (EEC) No 2 1. Consumer law.

9. The consumer is responsible for reducing the value of the item being the subject of the contract and resulting from using it in a way that goes beyond what is necessary to determine the nature, characteristics and functioning of the item.

10. The Seller shall immediately, no later than within 14 days from the date of receipt of the statement of withdrawal from the contract submitted by the Consumer, return to the Consumer all payments made by him, including the costs of delivering the item to the Consumer, and if the Consumer has chosen a delivery method other than the cheapest ordinary delivery method offered by the Seller, the Seller will not refund additional costs to the Consumer in accordance with Article 33 of the Consumer Law.

11. The Seller shall refund the payment using the same method of payment as used by the Consumer, unless the Consumer has expressly agreed to another method of payment, which does not involve any costs for him.

12. The Seller may withhold the refund of the payment received from the Consumer until the item is received back or the Consumer provides proof of its return, depending on which event occurs earlier.

13. In accordance with Article 38 of the Consumer Law, the Consumer is not entitled to withdraw from the contract:

13.a. In which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control, and which may occur before the deadline for withdrawal from the contract;

13.b. In which the subject of the service is a non-prefabricated item, manufactured according to the consumer's specification or serving to satisfy his individual needs. For example. Order in the e-shop T-shirt, printout, etc. with a print or photo designed by you, and other personalized items.

13.c. In which the subject of the service is an item subject to rapid deterioration or having a short shelf life;

13.d. In which the subject of the service is an item delivered in a sealed package, which after opening the package cannot be returned due to health protection or hygienic reasons, if the packaging was opened after delivery;

13.e. In which the subject of the service are things that, after delivery, due to their nature, are inseparably connected with other things;

13.f. In which the subject of the service are sound or visual recordings or computer programs delivered in a sealed package, if the packaging was opened after delivery;

13.g. For the delivery of digital content that is not recorded on a tangible medium, if the performance of the service began with the express consent of the Consumer before the deadline for withdrawal from the contract and after informing him by the entrepreneur about the loss of the right to withdraw from the contract;

13.h. For the delivery of newspapers, periodicals or magazines, with the exception of a subscription agreement.

 

Withdrawal form

……………………………………………….

(city, date)

……………………………………..

name and surname of the consumer

…………………………………….

consumer's address

Tomikaart
                                                                      Małgorzata Tomica-Pyrdoł
Grodzka 17/5 33-300 Nowy Sącz
Tel. 660 359 871

Withdrawal form

I, the undersigned, exercising my statutory right of withdrawal from an off-premises contract, within 14 days of the release of the goods, hereby declare that I withdraw from the sales contract concluded on …

the goods were received on: ………………………………..

I would like to point out that as a result of withdrawal from the contract, this contract is considered void, and the parties are obliged to return the benefits to each other, in an unchanged state. In view of the above,

I request an immediate refund of the price paid by me in the amount of ………….. € In addition, I declare that the item of sale will be returned to you on

………………… in the unchanged state..

…………………………………………

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